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What our customers are saying

 
 

"I am absolutely delighted with new lenses. They have truly transformed my life! I no longer look at the world through a frame.

Having reached the grand age of 52 and always believing contact lenses to be scary things it was a joy to find you and your company in Broadstone.

At all times you were patient and understanding, never letting me settle for 80%, always willing to try that something else which would take me to 100%.

Even when we had the worst snow for many years down here you went to the trouble of ensuring that I kept my appointment. Thank you for all your help and professional advice.

I am already recommending your practice to others! Keep up the good work"

JS, Bournemouth

Dear Keith,
"I am really pleased to hear that you are one of the final 3 Opticians for the Contact Lens Practice of the year.
This is very well deserved in my opinion as I have always received an absolutely exemplary service from you. Not only have the Ortho K lenses prescribed by you changed my life for the better, but the professionalism and manner that you carry out your business is brilliant.
I have always felt completely at ease throughout the relevant procedures and check ups and you always make enough time to explain your methods so that I can understand what is happening.
It is also very reassuring and pleasantly unusual these days to havesuch a good "after sales" service – you always have the courtesy to either speak to me when I phone or get back straight away.
Please feel free to pass this letter on to anyone at all and should they need a verbal confirmation of the above, I will be happy to speak to them."

 
 

"Finding a good eye care practitioner has not been easy. In fact since moving south it has taken many years. I persevered with numerous opticians from high street chains to small specialist house practices but none of them were able to assist. In fact in all honesty it became a nightmare. Opticians seemed to routinely exasperate my eye problems rather than help with them. Since going to KTO there has been a steady but dramatic difference to the health of my eyes. I am even able to wear some types of eye make up and contact lenses again -things that seemed to be a thing of the past.

I feel extremely fortunate to have found someone who took the time to understand the seriousness of the problems I was experiencing and who possessed the
patience and skill to deal with them.

The care I have received at KTO has been outstanding to say the least. I have found Keith Tempany to be a breath of fresh air in his approach to eye care. He is open minded about natural treatments and nutrition as well as conventional eye care solutions, something that I have found particularly helpful. I cannot recommend KTO highly enough. Despite my complicated requirements and negative experiences at previous opticians, I now have complete peace of mind with regards to my eye care. I am quite sure that the renewed health of my eyes is largely down to Keith Tempany's expertise and his motivation to find the best possible products and solutions available. I would like to thank everyone at KTO for their continued patience and unbeatable service."

Kind regards, HE, Bournemouth

 

"I have been wearing contact lenses for 23 years, during which time I have lived in quite a few areas and therefore I have experienced quite a number of different practitioners.

I have known Keith Tempany for about 14 years, I first met him when he worked for a leading Opticians, the experience there was like going to a cattle market, the only reason I stayed with them was the patient care I received from Keith Tempany.

When Keith left and moved to another practice in Westbourne, I remained his patient. He then set up his own practice in Poole and now he has moved to Broadstone.

Keith is the most professional yet caring person, he always has that extra time for you, never makes you feel rushed, always enquires after the family and is genuinely interested in my overall well-being, not something you find very often these days. His gentle caring nature with his expertise and his professional outlook makes sure that as long as I wear contact lenses Iwill never go anywhere else.

I recommend Keith as often as I can to anyone who is considering wearing contact lenses, he knows how to make people feel at ease and I trust his judgement totally.

Visiting Keith's Broadstone practice is like going to see old friend's, Jackie and Keith make you feel as if you are their only patient, which is a pleasure to be treated as an individual but knowing you will also receive the best possible care."

JM (Mrs), Wareham

 
 

"Great personal service in a calm relaxing environment. They are flexible to each customers needs and time is always taken to ensure the right product is chosen and its suitablility for that person continually checked. You can always rely on the most up to date information on thecurrent contact lens market and advice on what is most suited for your lifestyle. A pleasure to go to for a reliable hassle free service every time."

NP Blandford, Dorset

"It was a great relief to find Keith Tempany Opticians after suffering for several months with dry eyes which meant I was unable to comfortably wear lenses. The condition was not diagnosed by my previous high street opticians. Keith's expertise allowed me to use a variety of methods to improve the condition. I can now wear lenses normally and my eyes are gradually improving"

Al, London

 
 

"I would like to say how pleased I am to have Keith Tempany and his team as my opticians. I have found them to be, not only exemplary in a professional sense and very caring,but also a breath of fresh air with their bright and friendly outlook. I feel in very good hands and I always know that they will go out of their way to accommodate my needs."

LW, Exeter

"I had problems including "dry-eye" using contact lenses and after trying big-name opticians over a period of several frustrating appointments and on the verge giving up to glasses, just a couple of appointments with Keith Tempany Opticians the root of the problem was found and I've been successfully using lenses now for years. Excellent after-sales service also, in my experience there is no better optician."

JM, Bournemouth

 
 

Irregular Corneas

   
 

"I am 38 years old and since I was 16 years old, I have been troubled with reduced sight in my right eye, due to scarrings on the cornea caused by herpes infection.

It is only recently, early on Summer 2008, that I was introduced to Keith Tempany's practice in Broadstone, by another optician in Bournemouth where I had booked for a eye test. I felt that I was in good hands from the moment Mr Tempany assessed my condition. I was mostly impressed by his determination to succeed, the degree of his dedication and competence. He took the time to explain and show me how the lens would work.

I then tried the rigid contact lens for the first time in my right eye.It was a strange feeling at first, but an amazing experience, as I could actually see more clearly straight away, and even read some of the board letters properly. It was a great relief!

I would not hesitate to recommend Keith Tempany's practice to anyone who seeks outstanding results.

Many thanks for your support again, Keith."

Regards, Fabrice

"Keith Tempany Opticians have been looking after my eye care for many years following Laser Surgery in London 12 years ago.
Keith took over my eye-checks and after discussions with the surgeons in London has helped me with contact lenses since the effect of my laser surgery has slowly regressed.

Keith and his staff have always gone the extra mile, even delivering lenses to my home when life has been difficult and I have been unable to collect them.

I feel Keith is always up to date with the latest advances in eye care and products and is always trying and suggesting new lens products.

I can happily recommend them to anyone without hesitation and I intend continuing with them for my eye care for many years to come."

R H

 
  Leightons & Tempany: 157 High Street, Poole, Dorset, BH15 1AU.    T: 01202 678 244    E: info@LeightonsTempany.co.uk